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Frequently Asked Questions

General Questions


Non-Profit Questions


General Questions

How do I raise money for my favorite charity or non-profit through Support My Cause?
Internet retailers generate millions of dollars annually. In this highly competitive market, online merchants seek out publishing web sites that will advertise and provide links to their stores. When someone accesses a merchant's store from one of these publishing web sites and a purchase is made, the publisher is paid a commission. When a non-profit joins SMC they are given a tracking code. When you select your particular cause to support and make a purchase at a retailer's web site, that non-profit is credited with the sale and SMC forwards them their portion of the earned commission.

How does it work?
  • You select the non-profit you wish to support.
  • When you select a merchant's hyperlink from the SMC web site the tracking code is recorded and if you make a purchase, a sale is credited to the non-profit.
  • Merchants offer different commission structures which are listed on the SMC web site. The non-profit receives 50% of the earned commissions.
  • You must access merchants through the SMC advertising links before shopping or your non-profit will not receive credit for your purchases.

Are retail prices marked up to cover commissions?
No. The retail price is many times less than what you would find in a physical store. The reason is that the merchant has less overhead expense. The merchant views these commissions as advertising costs similar to newspaper ads, billboards, TV, etc. It's the cost of doing business.

Do shoppers pay anything to shop?
No. Anyone that has Internet access may shop on the SMC Shopping Network for free.

What percentage of the commissions do the non-profits receive?
Non-profits receive 50% of all commissions earned.

How much money can my cause make?
It depends on the number of purchases made through the SMC web site on your cause's behalf. Commissions range from as little as 1% to as much as 28% of gross sales, not including shipping and taxes. The more people that your cause can encourage to shop through the SMC web site the more money they will make.

Where does the money come from?
Commissions are paid by the merchants whose goods are sold to individuals who linked to their web site from the SMC web site. Payments come to SMC who in turn distributes 50% of the commissions to the appropriate non-profit.

How do I save money using the SMC Shopping Network?

The SMC Shopping Network provides coupon codes that are issued from online merchants. Much like a coupon you cut out of the newspaper, they are used to give you discounts. When shopping a particular merchant always hit the Check for Coupons & Specials link to discover available deals. In addition, shopping online is generally less expensive because it cost merchants less in overhead expenses. There are no floors to maintain or windows to keep clean. Therefore, merchants can sell their products for less. All this works together to bring you great savings when you shop.

How do I know if my purchases are supporting my non-profit?
Toward the top of each page there is a box preceded with the words "You are currently supporting." The box will state the name, city and state of the non-profit that will receive commissions from your purchases. If you discover that you are supporting in the wrong organization, simply go to the SMC Home Page (http://www.supportmycause.net) and select the non-profit you wish to support. 

Can I donate to more than one cause?

Yes. If you want to divide your purchases simply return to http://www.supportmycause.net after making one purchase and choose another organization in the search index. You can do this as many times as you like.

What if I do not select a cause to support?

You may shop without choosing an organization to support. Revenues generated from those who shop without selecting a cause to support will be used by SMC for operational expenses.

How can I make it so that each time I visit SMC my cause is selected?

The SMC Shopping Network uses cookies which contain your organization's tracking information. When you return to the SMC web site that information is retrieved and the last organization that you supported is automatically selected. In the event that cookies on your computer are deleted or expire, and you see the "No Cause Selected" message, simply choose your organization and the information will be re-recorded.

How can I spread the word about Support My Cause?

Click here for ideas on spreading the word about SMC and your cause's involvement.

Non-Profit Questions

Are there advantages for a non-profit to shop on the SMC web site?
Yes. You not only save money by shopping online through the SMC Shopping Network, but you are also earning commissions. You will receive money back for the items you purchase.

What types of organizations are eligible to participate in the SMC Shopping Network?
To participate in the SMC Shopping Network your organization must be a registered non-profit. This can include...
  • Schools

  • Churches

  • Charities

  • Hospitals & Clinics

  • Volunteer Services

  • Political Organizations

  • Fraternal Organizations

  • Professional Associations

  • Religious Organizations

  • Governmental Agencies

  • And Others

Each organization wishes to participate in the SMC Shopping Network must go through an approval process to confirm their legitimacy. Upon approval they will be notified by email and further instructions will be given at that time. At SMC's sole discretion, it reserves the right to refuse participation to any organization in the SMC Shopping Network for any cause.

How much does it cost for a non-profit to join the SMC Shopping Network?

Nothing. Participation in the SMC Shopping by non-profit organizations is free.

Does SMC work with non-profit organizations outside of the United States?

No. Currently we only work with non-profits registered in the United States.

How can a non-profit join the SMC Shopping Network?

Follow the instructions on the SMC Non-Profit Application Page.

How long will it take for an organization to be verified and their SMC web site operational?

Approximately two weeks. Delays will be incurred if the application is not filled out completely or there is not ample documentation verifying your non-profit status. Upon approval you will be notified by email with a set of instructions on paying for the hosting services. Once this is completed your SMC web site will be configured and made operational. You will be notified again by email when your SMC web site is active.

When will the non-profit receive a check?

Working on a 12 month calendar schedule, organizations will receive checks quarterly. Checks are mailed according to the following schedule:

1st Quarter - April 20
2nd Quarter - July 20
3rd Quarter - October 20
4th Quarter - January 20

Before a check is mailed, there must be a minimum of $50 credited to the non-profit's SMC account. If $50 is not reached in a given quarter, earned commissions are carried over into subsequent quarters until the total reaches or exceeds $50.

How does a non-profit change it's contact information?

Resubmit the one page SMC Application with the appropriate changes and mark it as an update.

If I run a non-profit how can I promote SMC to my supporters?

Click here for ideas on spreading the word to your supporters.

 

 

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